Terms of service
GENERAL INFORMATION
This website is operated by OKA GIFT. Throughout the site, the terms “we,” “us,” and “our” refer to OKA GIFT. OKA GIFT offers this website, including all information, tools, products, and services available through this site, subject to your acceptance of the terms, conditions, policies, and notices stated herein.
By visiting our site or making a purchase, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available through links on our site.
These Terms of Service apply to all users of the site, including visitors and customers.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to these terms, you should not use the website or our Services.
Any new features, products, services, or tools added to our store will also be subject to these Terms of Service.
We may update these terms from time to time by posting an updated version on our website. We encourage you to review this page periodically.
Our store uses the Shopify e-commerce platform, which allows us to offer our products and services online.
SECTION 1: ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence or that you have the necessary authority to allow minors under your responsibility to use this site.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service, including intellectual property laws.
You must not transmit viruses, malicious code, or any other content designed to harm the operation of the site or Services.
A violation of these Terms may result in the suspension or termination of your access to the Services.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse or limit service when there is a legitimate reason to do so, in accordance with applicable law.
You understand that certain information may be transmitted over different networks and adapted to meet the technical requirements necessary to provide the Service. Payment information is processed through systems designed to protect it during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, access to the Service, or content on our site without our prior written authorization, except where permitted by applicable law.
The headings used in these Terms are included solely for convenience and readability.
SECTION 3: ACCURACY OF INFORMATION
We make reasonable efforts to keep the information presented on our site accurate and up to date. However, errors or omissions may occur.
General information available on the site should not be relied upon as the sole basis for making decisions when primary sources or more current information are available.
We may modify or update the content of the site when necessary.
SECTION 4: PRICES AND MODIFICATIONS
Prices for our products may change without notice, except where otherwise required by applicable law.
We reserve the right to modify, suspend, or discontinue products, features, or portions of the Service.
Promotions, discounts, and offers may be subject to specific conditions and availability periods.
SECTION 5: PRODUCTS AND SERVICES
Certain products or services may be available exclusively through our website and may be offered in limited quantities.
Returns and exchanges are subject to our Return and Refund Policy.
We make every effort to accurately represent the images, colors, finishes, and characteristics of our products. However, the appearance of colors may vary depending on the screen or device being used.
We reserve the right to limit the available quantities of certain products, discontinue products, or modify their features, descriptions, or prices when necessary and in accordance with applicable law.
Handmade Products
Some OKA GIFT products, including some of our jewelry, may be handmade. Small variations resulting from the handmade process may make each piece slightly different.
These natural variations do not necessarily constitute a product defect.
Personalized Products
OKA GIFT offers certain products that may be personalized according to options selected by the customer, including names, messages, text, designs, or other features available for each product.
The customer is responsible for carefully reviewing all personalization information provided before completing the order.
Once the production or personalization process has begun, it may not be possible to modify or cancel the order.
Return conditions applicable to personalized items are described in our Return and Refund Policy.
SECTION 6: ORDERS, BILLING, AND ACCOUNTS
We reserve the right to refuse or limit orders when reasonably necessary, including for fraud prevention, obvious pricing or availability errors, inventory issues, or other circumstances related to order processing.
If we need to modify or cancel an order after it has been placed, we will attempt to contact you using the information provided at the time of purchase.
You agree to provide complete, current, and accurate purchasing, billing, shipping, and contact information.
It is the customer's responsibility to carefully review:
- the selected products;
- quantities;
- personalization options;
- custom names, text, or messages;
- the shipping address;
- contact information;
before completing the order.
Returns and refunds are subject to our Return and Refund Policy.
SECTION 7: THIRD-PARTY TOOLS AND SERVICES
Our site may provide access to services, applications, or tools provided by third parties.
Your use of these services may also be subject to the terms and policies of the applicable third-party provider.
We do not necessarily control all services offered by third parties, and your use of those services will be subject to the applicable provider's terms.
SECTION 8: THIRD-PARTY LINKS
Our site may contain links to websites or services provided by third parties.
We are not responsible for the content, privacy practices, availability, or policies of websites that are not operated by OKA GIFT.
We recommend reviewing the terms and policies of any third party before completing a transaction with that provider.
SECTION 9: REVIEWS, COMMENTS, AND OTHER CONTENT
When you voluntarily submit reviews, comments, suggestions, or other content, we may use such content in connection with our store and Services, in accordance with applicable law and any required permissions.
You must not submit content that is illegal, fraudulent, abusive, defamatory, or that infringes intellectual property rights, privacy rights, or other rights of third parties.
You are responsible for the information and content you choose to submit to us.
SECTION 10: PERSONAL INFORMATION
The collection and processing of personal information through our store are governed by our Privacy Policy.
Please review our Privacy Policy for additional information about how personal information is collected, used, and disclosed.
SECTION 11: ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, or other product information.
We may correct errors or omissions and update information when necessary.
If we identify a material error related to an order that has already been placed, we may contact the customer to explain the situation and determine the appropriate solution.
SECTION 12: PROHIBITED USES
You may not use our site or its content for:
- illegal or fraudulent purposes;
- infringing intellectual property rights;
- transmitting malicious code;
- attempting to gain unauthorized access to systems or information;
- collecting personal information from other users without authorization;
- sending spam, phishing messages, or other deceptive communications;
- knowingly providing false information;
- interfering with the security features or operation of our site.
We may restrict access to the Service when we identify use that violates these Terms or applicable law.
SECTION 13: SERVICE, WARRANTIES, AND LIABILITY
We make reasonable efforts to keep our site and Services available and operating properly. However, interruptions, maintenance, technical errors, or other circumstances beyond our control may occur.
Nothing in these Terms is intended to exclude, limit, or modify any rights or warranties that cannot be excluded under applicable law.
To the fullest extent permitted by applicable law, our liability will be subject to legally permitted limitations.
SECTION 14: INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless OKA GIFT, as well as its service providers and representatives, from third-party claims arising from your violation of these Terms, applicable law, or the rights of third parties.
SECTION 15: SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.
The invalidity or unenforceability of one provision will not necessarily affect the validity of the remaining provisions.
SECTION 16: TERMINATION
These Terms will remain in effect while you use our site or Services unless terminated in accordance with their provisions.
You may stop using our Services at any time.
We may suspend or terminate access to the Service when there is a violation of these Terms, fraud, illegal activity, or another circumstance that reasonably justifies such action.
Obligations that, by their nature, should continue after termination will remain in effect.
SECTION 17: ENTIRE AGREEMENT
These Terms of Service, together with the other policies published on our site and applicable to a transaction, constitute the terms governing your use of our Services.
Our failure to immediately exercise any right established in these Terms does not constitute a waiver of that right.
SECTION 18: GOVERNING LAW
These Terms of Service and any agreement related to our Services will be governed by the applicable laws of the relevant jurisdiction.
SECTION 19: CHANGES TO THE TERMS OF SERVICE
We may update these Terms of Service from time to time.
The most current version will be available on this page. When applicable, we will update the date of the most recent revision.
Your continued use of our Services after an update takes effect constitutes acceptance of the updated terms to the extent permitted by applicable law.
SECTION 20: CONTACT INFORMATION
If you have questions about these Terms of Service, you may contact us:
OKA GIFT
11425 Rambling Rd
Gaithersburg, MD 20879
United States
Email: hello@okagift.com
For questions specifically related to returns:
returns@okagift.com